TERMS AND CONDITIONS

Thank you for supporting Knit for Life. Please read the following Terms & Conditions before using our services. Thank you.

  • Knit for Life is a registered charity with the ACNC (Australian Charities and Not-for-profit Commission). Follow this link to read more about Knit for Life on the ACNC website.
  • Knit for Life does its best to represent all products accurately, however slight colour, pattern, shape and size variations may occur from product to product and photograph to product.
  • Knit for Life is not responsible for content linked to this website by third parties.
  • Knit for Life aims to provide accurate information about all aspects of the charity / social enterprise. To do this, we work closely with the community of knitters in Zimbabwe and we trust their integrity to give us accurate information. We also follow Zimbabwe’s current affairs. We cannot however guarantee all of the information we receive and relay from these parties to be accurate.
  • 100% of Knit for Life profits go back to the community in Zimbabwe.
  • Monetary donations are tax deductible. If you would like to make a tax deductible donation, please choose one of the donate items in the product menu or contact us and Knit for Life will email you a receipt of your donation. Please contact us if you would like a printed receipt mailed to you as well.
  • If you are unhappy with a product or service please contact us.
  • In the rare case of a stock quantity error or when more items are required than are available on the Knit for Life website, please contact us and we will do our best to get the product to you or find a suitable replacement.
  • It is our commitment to package and post orders within one working day and email you a tracking number. However, there are sometimes delays and errors. If we have sent you a tracking number, please track your order via the Auspost website here.
  • If you have not received an email from Knit for Life in regards to your tracking number within 2 working days of your purchase, please check your spam or promotions folder and contact us immediately.
  • These Terms and Conditions are subject to change so please re-read them with each purchase.
  • Please view our Returns Policy for information on Refunds and Returns.

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